• Home
  • About Us
  • Meet The Board
  • Resources
  • Assistance
  • Sponsors
  • Participant Agreements
  • Organizational Governance
  • FAQs
  • Store
  • Support Our Bill!
  • Blog
  • More
    • Home
    • About Us
    • Meet The Board
    • Resources
    • Assistance
    • Sponsors
    • Participant Agreements
    • Organizational Governance
    • FAQs
    • Store
    • Support Our Bill!
    • Blog
  • Home
  • About Us
  • Meet The Board
  • Resources
  • Assistance
  • Sponsors
  • Participant Agreements
  • Organizational Governance
  • FAQs
  • Store
  • Support Our Bill!
  • Blog

Frequently Asked Questions and Answers


Who do we assist?

Our mission is to assist families with minors and some adult children with special needs (under 25) . Due to IRS regulations, we cannot provide direct financial assistance to adults without children in the home as this is per how we filed foe status.  However, we are still committed to helping connect individuals with available community resources.


How do you operate without federal or state funding?

We rely entirely on private donations and community support. Unfortunately, fundraising has been challenging due to a lack of marketing resources. We are working to secure grants, but these are difficult to obtain. Despite these hurdles, we continue to help as many families as possible.


How do you help if you don’t have substantial funding?

Even without consistent funding, we make an impact through:
✔ Resource Navigation – We guide clients to available community resources, increasing their chances of receiving assistance. Our goal is to reduce the remaining financial need to make it easier to reach.
✔ Screening & Documentation – If a client has been denied assistance elsewhere, we review their denial (must be within two months) and explore alternative aid. Denial from one program does not mean they are not in true need.
✔ Fundraising & Awareness – When necessary, we share urgent cases on our page and within local community groups to seek donations. We believe in community and neighborly love. While we cannot guarantee a campaign’s success, we do everything we can to assist.

What is your assistance process?

🚨 All cases  must see the trustee first! Then all other local available resources, then we can step in as a last resource.

🚨 Utility Bills (NIPSCO): Donors contribute directly through NIPSCO’s guest pay portal. If a client’s service is disconnected, our assistance may reduce their balance, making reconnection more attainable.

🚨 Evictions & Foreclosures: We can only assist if the full amount is raised. If the goal isn’t met, donors may choose a refund, allocate funds toward temporary shelter/storage, or roll over donations to another campaign.

🚨 Food Emergencies: We arrange direct food deliveries whenever possible. Some donors prefer to send deliveries themselves, which we facilitate with the client’s permission.

🚨 Urgent Housing Needs: If someone is facing eviction with little notice, we verify their situation, speak with their landlord, and do everything we can to connect them with emergency resources while sharing their case for potential community support.

What are your limitations?

❗ We are privately funded with no financial reserves, meaning we cannot guarantee every need will be met. However, as long as a request aligns with our mission, we will do our best to help.
❗ To remain effective, we post a maximum of five needs per week. Unfortunately, this means some clients will have to be turned away due to resource limitations.
❗ Even with this strategy, we are overwhelmed—currently, we have $5,000 in urgent needs in our inbox. We will need to campaign for these funds and know we won’t be able to help everyone, which is heartbreaking.

How can the community help?

💙 Prayers & Encouragement – The emotional toll of turning people away is heavy, and we face understandable frustration from those we cannot assist. Please send prayers and positive energy our way as we navigate difficult decisions and strive to make the biggest impact possible.

💙 Church & Organization Partnerships – We need to expand our referral network. If your church or organization provides financial assistance, financial education, or job outreach in Porter, Lake, or LaPorte County, please reach out to us.

💙 Community Awareness – Share our mission, spread the word, and help us reach potential donors and partners who can support our cause.

Are you affiliated with 211?

We were recently contacted by 211 about joining their database, which is an honor. However, we already receive more requests than we can fulfill. This is why expanding our network is critical—so we can refer people to additional resources when we cannot assist.

How can my church or organization partner with you?

If you are part of a church or nonprofit that assists with financial hardship, financial literacy, or employment services, we would love to collaborate. Please send us a message or email us to be added to our referral list.

As our co-founder, Troy, often says:
"I’d rather help 8 out of 10 than none at all."

Thank you for standing with us! 💙


**NOTICE**

A person can be charged with fraud or scamming if they resell donated items or misrepresent a need when soliciting donations, as this constitutes "charity fraud" and involves deceptive practices to obtain money or donations  under false pretenses, potentially violating both state and federal laws depending on the severity and scope of the actions.

Santa Delivers (All Year Round) Inc.

501c3: ask for our EIN

(219) 999-8459

Copyright © 2024 Santa Delivers AYR - All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept