Santa Delivers AYR
  • Home
  • About Us
  • Meet The Board
  • Resources
  • Assistance
  • Sponsors
  • Participant Agreements
  • Organizational Governance
  • FAQs
  • Store
  • Support Our Bill!
  • Blog
  • More
    • Home
    • About Us
    • Meet The Board
    • Resources
    • Assistance
    • Sponsors
    • Participant Agreements
    • Organizational Governance
    • FAQs
    • Store
    • Support Our Bill!
    • Blog
Santa Delivers AYR
  • Home
  • About Us
  • Meet The Board
  • Resources
  • Assistance
  • Sponsors
  • Participant Agreements
  • Organizational Governance
  • FAQs
  • Store
  • Support Our Bill!
  • Blog

Santa Delivers All Year Round Participant Terms, Policies & Agreements


📝 Participant Terms & Conditions

Effective Date: 12/01/24

By applying for assistance, donating, or volunteering with Santa Delivers All Year Round Inc. (“Santa Delivers AYR”), you agree to the following legally binding terms. These ensure integrity, respect, and ethical practices across all involvement with our organization.

🔹 1. General Principles

Santa Delivers AYR is a registered 501(c)(3) nonprofit. We operate with transparency, fairness, and a commitment to honesty. All clients, donors, and volunteers must uphold these same standards.

🔹 2. Client Applicant Terms

By applying for help, clients agree to:

a. Treat volunteers, staff, and donors respectfully. Abuse or harassment may result in disqualification and possible legal action.

b. Use only official communication channels (email, business phone, or verified messenger) for program matters.

c. Be honest in all communications and application responses.

d. Disclose any aid received elsewhere, including holiday programs, especially if over $100 in value (excluding housing/utilities). This helps us allocate resources fairly.

e. Never solicit personal donations, gifts, or contact from our donors.

f. Refrain from selling or reselling items received through the program. Doing so is considered misuse and may be reported as fraud.

g. Not exaggerate or withhold information to manipulate eligibility. Doing so may violate Indiana Code § 35-43-5 (charity fraud).

h. Provide screening documents in a timely manner (5 days) or forfeit application. 

🔹 3. Donor Terms

Donors agree to:

a. Interact with clients and staff respectfully, with no expectation of personal access, gifts, or contact.

b. Maintain confidentiality. Any personal information shared about recipients must remain private and protected.

c. Not initiate private contact with clients outside of Santa Delivers AYR channels.

d. Understand that donor requests may be honored when feasible, but final distribution decisions lie with the organization.

e. Accept that excess or misdirected funds may be used to meet urgent, unmet needs elsewhere.

f. Refrain from disclosing client identities publicly. Doing so may violate Indiana Code § 35-44.1-4-1 (public disclosure of confidential information).

g. Recognize that donations are non-refundable unless agreed to in advance due to extenuating circumstances.

🔹 4. Volunteer Terms

Volunteers agree to:

a. Represent Santa Delivers AYR with professionalism, kindness, and integrity.

b. Maintain confidentiality of all client and donor information.

c. Refrain from private communications with applicants or donors outside of official duties.

d. Respect leadership decisions and internal processes, including discretion on how tasks are delegated.

e. Complete assigned duties in a timely, honest, and ethical manner.

f. Report any misconduct, fraud, or safety issues immediately to leadership.

g. Understand that failure to comply with volunteer expectations may result in removal from the volunteer team and restriction from future involvement.

🔹 5. Anti-Harassment Policy

Santa Delivers AYR enforces a strict zero-tolerance policy regarding harassment. This applies to clients, donors, volunteers, and staff.

  • Abuse, threats, or discrimination will result in immediate removal from the program or team.
  • Legal authorities may be contacted where appropriate.

🔹 6. Communication Policy

All communications must occur through official Santa Delivers AYR channels:

  • Facebook Business Page Messenger
  • Email (info@santadeliversayr.org)
  • Phone (219) 999-8459

We cannot respond to messages sent to personal accounts or outside messaging apps.

🔹 7. Collaboration & Referrals

Santa Delivers AYR works with trustees, churches, and other nonprofits to verify need and refer clients. By applying, clients agree to:

  • Allow limited sharing of relevant data for aid purposes
  • Follow through with referrals (e.g., WorkOne or Coaction) as part of assistance eligibility
  • Understand that collaboration helps avoid duplicated assistance and supports long-term solutions

🔹 8. Privacy Commitment

Santa Delivers AYR protects your privacy.

  • Personal data is used only for the purpose of providing or administering assistance.
  • We do not sell or share your data beyond what is outlined here.
  • Clients must give written consent for their name or story to be shared publicly or with specific donors.

🔹 9. Agreement & Enforcement

By participating in any capacity, you confirm:

  • You have read and understood these terms
  • You agree to follow all conditions and policies
  • Violations may result in program disqualification, donor restriction, or volunteer termination
  • Fraud or abuse will be reported to appropriate entities under Indiana Code § 35-43-5



Donation Programs & Distribution Policies


Effective Date: 12/01/24

These Policies & Terms govern every donation, distribution, and request for assistance handled by Santa Delivers All Year Round Inc. (“Santa Delivers AYR,” “we,” “our,” or “us”). By contributing to—or applying for help from—Santa Delivers AYR, you acknowledge and agree to the provisions below. All policies are modeled on best-practice standards also used by national charities (e.g., Toys for Tots, The Salvation Army) and comply with federal law, Indiana charitable regulations, and IRS §501(c)(3) guidelines.


1 Gift Acceptance & Handling


1.1 Accepted Donation Types

Monetary Gifts
• Cash App, Venmo, PayPal
• Check or money order payable to Santa Delivers All Year Round Inc.
• Secure credit/debit transactions processed through our website

In-Kind Gifts — New & Unopened Only
• Toys • Toiletries • Gift Cards* • Food†

* Gift cards must be clearly labeled “GIFT CARD” and handed directly to an intake volunteer.
† Accepted only when tied to an active, verified need.

Clothing
• Accepted only when specifically requested for a verified case and must be new.
• Otherwise, donors are referred to our partner Clothes & Prayers.

Furniture & Household Goods
• Accepted solely by prior arrangement for families with current needs; we maintain no long-term storage.


1.2 Surplus & Reallocation

  • Restricted Gifts. We honor donor designations; reallocations occur only with  donor consent.
  • General Gifts. Excess items/funds may be redirected to urgent, unmet needs at our discretion.
  • Confidentiality. Recipient identities remain private unless we receive explicit consent to share in order to meet a need.

2 Distribution Eligibility & Applicant Duties


2.1 Need-Based Review

Aid determinations weigh:

  1. Documented financial or situational hardship.
  2. Verification from trustees, and other agencies.
  3. Available inventory and funding at the moment of review. Due to screening requirements to ensure quality causes we need to to raise funds if you apply with 5 days left to your deadline we may decline to raise funds due to timeline and applicants before you. It just may not be possible due to time.  If you apply on a weekend you may not receive communications regarding your application til Tuedsay due to shortage of volunteers. If your need is over $2,000 we may decline to post a campaign as we do not yet have the followers to support such fund raising efforts. 

Donations and assistance are not guaranteed! Submitting a request does not create an entitlement. All awards depend on resources and are made solely at Santa Delivers AYR’s discretion case by case wihout bias or favortism.
 

2.2 Recipient Obligations

Accuracy: Provide honest, complete information on income, custody, and other aid.   Fraud Prevention: Receiving > $100 in gifts from multiple programs (excluding rent, mortgage, utility help) may trigger a fraud review.
• Duplicate or misleading social-media fundraising for the same need is prohibited.
• Reselling donated items results in permanent disqualification and potential legal action.   Collaboration:  Recipients must authorize us to coordinate with trustees, other nonprofits, and churches to avoid duplicated aid and to combine resources when necessary.

 Updates: Notify us immediately of any change that could affect eligibility (employment, housing status, custody, etc.).     


3 Volunteer-Led Service Calendar

Based on Season Primary Activities: 

Oct – Dec: Toy drives, sponsor matching, holiday deliveries.

Jan – Feb: Annual financial reporting, tax filing, spring campaign planning. 

April– Sep: Emergency-aid cases, community partnerships, resource coordination.

     

4 Donor Transparency & Accountability


4.1 Confirmation of Use

Upon written request—and within privacy limits—we will provide donors with non-identifying confirmation that their contributions were distributed or applied.


4.2 Gift-Card Controls

Recipients must agree to sign for gift cards and, where consent is granted, may be photographed with the card solely for internal tracking or confidential donor acknowledgment.


5 Enforcement & Legal Notice

  • Violations of these Policies may result in denial of current or future assistance, return or redirection of gifts, and—where warranted—referral to authorities under Indiana Code § 35-43-5 (charity fraud).
  • All determinations by Santa Delivers AYR are final. Nothing herein creates a contractual right to aid.
  • These Policies may be amended at any time to allow for growth; updates are posted on our website and are effective immediately upon posting.

6 Contact

Santa Delivers All Year Round Inc.
📧 info@santadeliversayr.org

📞 (219) 999-8459 

Porter County, Indiana

IRS-recognized 501(c)(3)

EIN available on request


*Thank you for supporting our mission to provide emergency aid to families in crisis while maintaining the highest standards of stewardship and integrity.*


**NOTICE**

A person can be charged with fraud or scamming if they resell donated items or misrepresent a need when soliciting donations, as this constitutes "charity fraud" and involves deceptive practices to obtain money or donations  under false pretenses, potentially violating both state and federal laws depending on the severity and scope of the actions.

Santa Delivers (All Year Round) Inc.

501c3: ask for our EIN

(219) 999-8459

Copyright © 2024 Santa Delivers AYR - All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept